COVID-19 Delivery Updates
Your safety is important to us. We have taken some measures here at Imbue HQ to ensure we are doing everything we can to help you receive your order in a way you are comfortable with.
Limiting contact at the point of delivery is one way we can help to keep people healthy. Please add “Contactless Delivery” into the notes box when you order, along with a safe place we can leave your parcel, then we can arrange for our driver to leave your parcel without a signature. The driver will still knock at the door to let you know your parcel is being delivered but will leave without contact.
We are currently receiving a high number of orders and we have had to modify our pick and pack to follow government guidelines, so orders are taking a bit longer than normal to dispatch Please bear with us at this time. We are working to get your parcels out as quick as we can.
Orders will normally be dispatched within 1 working day. Normal postal lead times are: UK Mainland 1-2 working days, Scottish Highlands, Northern Ireland, Jersey & Guernsey, Isle of Wight and all other offshore are subject to 5-10 days and subject to additional delivery charges. Please also be advised that during UK Bank Holidays and busy periods such as Christmas, it may take slightly longer to receive your parcel. Please however allow for maximum delivery times which are 14 days for both forms of delivery. We will always do our best to inform you about any delay. Our parcels are sent via APC courier. Please contact us by emailing firstname.lastname@example.org to track your order if you do not receive your parcel in the specified time.
- Orders under £25.00 – £3.50
- Orders over £25.00 – FREE
Surcharges apply for certain UK locations and non UK mainland.